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What's New @ Team Blue?

Expanded Customer Service, Eliminated Phone Trees

We love trees, except phone trees


Exciting news from Blue Horizon Management Company! We are delighted to introduce our new customer service representatives: Fernanda Muñoz, Cristina Mendoza, and Melissa Aguilar. With their arrival, we have bid farewell to the impersonal phone call tree system, ensuring that every caller now connects much more quickly with a live person, every time, every day.




From left to right: Fernanda, Christina, Melissa



A Welcoming Voice


Gone are the days of navigating through our phone menu options. At Blue Horizon Management Company, we believe in the power of human connection. With Fernanda, Cristina, and Melissa as our new customer service representatives, callers can now experience the warmth and friendliness of a live person who is ready to assist them promptly.


Swift Problem Resolution


Time is of the essence when it comes to addressing your property concerns. With our new customer service representatives, we are committed to delivering swift problem resolution. By bypassing the phone call tree, we can address issues promptly and efficiently, minimizing wait times and maximizing customer satisfaction. Your concerns are our top priority, and we are here to provide rapid solutions that meet your needs.


Conclusion


At Blue Horizon Management Company, we are dedicated to enhancing customer satisfaction and building lasting relationships through direct access to our exceptional customer service representatives. Please reach out to our new team members today, daily between 8:30am-5:00pm PST, at 805-586-BLUE (2583). We can't wait to hear from you!

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